Viewing Subscribers by Status

This section explains:

  • The statuses into which subscribers are categorised.
  • How to view information about active subscribers.
  • How to view information about online subscribers.
  • How to view information about offline subscribers.
  • How to view information about transferring subscribers.
  • How to view information about terminated subscribers.



Statuses

Subscribers are broken down into the following statuses:

StatusDescription
Active

Subscribers that can connect to the network and are included as part of the account's invoice.

Online

Subscribers that are currently connected to the network.

Offline

Subscribers that are active but are not currently connected to the network.

Transferring

Subscribers that are currently sending or receiving data.

Terminated

Subscribers that have been terminated and cannot access the platform.



Viewing Active Subscribers

The following screenshot displays the Active page.

You access this page by navigating to Devices>Active.

NumberDescription
1.

This table lists every active subscriber on the account.

The columns are broken down as follows:

  • Device Number - this is the subscriber's primary identifier. Typically, this is the IMEI or ICCID.
  • Voice Number - this is the subscriber's MSISDN in international format.
  • Nickname - this is the custom identifier that has been assigned to a subscriber by your organisation.
  • Activation Date - this is the date and time when the subscriber was activated.
  • IP - this is the subscriber's APN status and its IP address.
  • Last Data Transfer - this is the last time the subscriber transferred a packet of data over the infrastructure.

Click on any of the subscribers in the table to view its subscriber management page.

2.

The filter box allows you to filter the results in the table.

For example, entering a valid subscriber identifier in this box will only display the information for that specific subscriber.

You can also sort the information in the table by clicking on any column heading.



Viewing Online Subscribers

The following screenshot displays the Online page.

You access this page by navigating to: Devices>Online.

NumberDescription
1.

This table lists every online subscriber on the account.

The columns are broken down as follows:

  • Device Number - this is the subscriber's primary identifier. Typically, this is the IMEI or ICCID.
  • Voice Number - this is the subscriber's MSISDN in international format.
  • Nickname - this is the custom identifier that has been assigned to a subscriber by your organisation.
  • Activation Date - this is the date and time when the subscriber was activated.
  • IP - this is the subscriber's APN status and its IP address.
  • Last Data Transfer - this is the last time the subscriber transferred a packet of data over the infrastructure.

Click on any of the subscribers in the table to view its subscriber management page.

2.

The filter box allows you to filter the results in the table.

For example, entering a valid subscriber identifier in this box will only display the information for that specific subscriber.

You can also sort the information in the table by clicking on any column heading.



Viewing Offline Subscribers

The following screenshot displays the Offline page.

You access this page by navigating to: Devices>Offline.

NumberDescription
1.

This table lists every offline subscriber on the account.

The columns are broken down as follows:

  • Device Number - this is the subscriber's primary identifier. Typically, this is the IMEI or ICCID.
  • Voice Number - this is the subscriber's MSISDN in international format.
  • Nickname - this is the custom identifier that has been assigned to a subscriber by your organisation.
  • Activation Date - this is the date and time when the subscriber was activated.
  • IP - this is the subscriber's APN status and its IP address.
  • Last Data Transfer - this is the last time the subscriber transferred a packet of data over the infrastructure.

Click on any of the subscribers in the table to view its subscriber management page.

2.

The filter box allows you to filter the results in the table.

For example, entering a valid subscriber identifier in this box will only display the information for that specific subscriber.

You can also sort the information in the table by clicking on any column heading.



Viewing Transferring Subscribers

The following screenshot displays the Transferring page.

You access this page by navigating to: Devices>Transferring.

NumberDescription
1.

This table lists every transferring subscriber on the account.

The columns are broken down as follows:

  • Device Number - this is the subscriber's primary identifier. Typically, this is the IMEI or ICCID.
  • Voice Number - this is the subscriber's MSISDN in international format.
  • Nickname - this is the custom identifier that has been assigned to a subscriber by your organisation.
  • Activation Date - this is the date and time when the subscriber was activated.
  • IP - this is the subscriber's APN status and its IP address.
  • Last Data Transfer - this is the last time the subscriber transferred a packet of data over the infrastructure.

Click on any of the subscribers in the table to view its subscriber management page.

2.

The filter box allows you to filter the results in the table.

For example, entering a valid subscriber identifier in this box will only display the information for that specific subscriber.

You can also sort the information in the table by clicking on any column heading.



Viewing Terminated Subscribers

The following screenshot displays the Terminated page.

You access this page by navigating to: Devices>Terminated.

NumberDescription
1.

This table lists every terminated subscriber on the account.

The columns are broken down as follows:

  • Device Number - this is the subscriber's primary identifier. Typically, this is the IMEI or ICCID.
  • Voice Number - this is the subscriber's MSISDN in international format.
  • Nickname - this is the custom identifier that has been assigned to a subscriber by your organisation.
  • Activation Date - this is the date and time when the subscriber was activated.
  • Termination Date - this is the date and time when the subscriber was terminated.

Click on any of the subscribers in the table to view its subscriber management page.

2.

The filter box allows you to filter the results in the table.

For example, entering a valid subscriber identifier in this box will only display the information for that specific subscriber.

You can also sort the information in the table by clicking on any column heading.

On This Page

Pelion
Ground and First Floor
St. Vincent Plaza
319 St. Vincent Street
Glasgow, G2 5LD

© Copyright 2021 Pelion. All rights reserved