Viewing Invoice Breakdowns

The following screenshot displays the Invoice Breakdown page and highlights the key actions that can be conducted using this page.

 

NumberDescription
1.

This table lists static charges that are associated with the account for the selected period.

 The columns are broken down as follows:

  • Type - this is the fee type. Static charges may include charges such as line rental fees or one-off connection fees.
  • Cost - this is the total cost associated with each fee type.
  • Currency - this is the currency type for the fee. 
2.

This table lists usage and associated costs on your account for the selected period.

The columns are broken down as follows:

  • Type - this is a description of the type of call or event that occurred.
  • Calls/Events - this is the total number of calls or events that occurred in each category.
  • Duration - this is the total usage for each call or event.
  • Total – this is the total cost associated with each category of call or event.
  • Currency - this is the currency type for the fee.
3.

The Operator Breakdown tables list the usage and associated costs on your account, broken down by network operator.

4.

Use the drop-down menu to search for previous invoice breakdowns.

Click on the menu and select the month and year you want to view invoice information for.

Invoices are stored for the lifetime of the account and retained for a minimum of six years after the account is closed.

5.

Use the filter box to search for a specific subscriber's usage.

Enter a subscriber's Device ID, ICCID or MSISDN number in this box and press return to view the subscriber's usage for the selected period.


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