Navigating the Platform

After you've logged in, you'll be taken to the Connectivity Management Home Page. The Home Page provides you with a snapshot of the status of your account. Elements such as the Search Bar allow you to search for specific subscribers, users, help documentation and other information. You can also use the status buttons at the top of the screen to see information such as how much stock you have in your inventory, or how many of your subscribers are online.

You can return to the Home Page at any time by clicking on the Connectivity Management logo at the top left-hand corner of the screen, or by clicking on the word Home in the breadcrumb trail at the top of the page. You can also access other sections of the platform using the navigation panel at the left-hand side of the page. For example, if you want to see how much stock you have in your inventory, just click on the Inventory button.

This topic provides you with a quick overview of the different areas of functionality that are available in the Connectivity Management platform.



The following screenshot displays the Home Page and highlights the key features that can be used to navigate the platform.

NumberDescription
1.

Click on this icon to view the Inventory section.

Using this section, you can:

  • View the stock inventory.
  • Order more stock.
  • View the order history.
  • Perform activations.
2.

Click on this icon to view the Activate section.

Using this section, you can:

  • Perform activations.
3.

Click on this icon to view the Services section.

Using this section, you can:

  • View the status of the network services associated with the account.
  • View a log of every SMS message received by your subscribers via an API call.
  • Manage the SMS URL endpoint, to which SMS messages from your subscribers are delivered.
  • View a log of the SMS messages that have been transmitted by your subscribers via Connectivity Management's infrastructure.
  • Set up MQTT users.
  • Manage data routing feeds.
  • Manage API keys.
  • Perform bulk actions.
  • Manage users.
  • Manage monitoring alerts.
4.

Click on this icon to view the Devices section.

Using this section, you can:

  • View the status of your subscribers.
  • Raise requests to reconnect terminated subscribers.
  • View active subscribers on a map.
  • Manage groups.
5.

Click on this icon to view the Billing section.

Using this section, you can:

  • View stats and graphs relating to the billing for the account.
  • View information relating to the tariffs on the account.
  • Download current and historical invoice files.
6.

Click on this icon to view the Statistics section.

Using this section, you can:

  • View statistical and graphical information relating to your subscribers and data usage.
  • Generate custom subscriber reports.
  • View subscriber locations on a map.
7.

Click on this icon to view the Support section.

Using this section, you can:

  • Raise support tickets.
  • Identify any known issues with your current service.
  • View logging information.
  • Raise a request to change your company's contact details.
8.

Click on this icon to access the Documentation website.

Using the documentation website, you can:

  • View user guides.
  • View release notes.
  • View FAQs.
9.

The Search Bar appears on every page.

Use it to search for anything, from specific subscribers to logging information.

To search, enter the search term and press the return key.

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