How Do I Get up and Running with Connectivity Management?

The purpose of this section is to get you up and running with Connectivity Management quickly.

The topics covered include:

  • Logging in.
  • Resetting your password.
  • Navigating the platform.

Info

Please refer to the Quick Start Guide for further information about getting started with the platform.



Logging In

To log in to Connectivity Management:

  1. Open a web-browser and navigate to the Connectivity Management URL:
    https://stream.iot-x.com
  2. Enter your username in the Username text box.
  3. Click on the Next button.
  4. Enter your password in the Password text box.
  5. Click on the Sign In button.



Resetting Your Password

To reset your password:

  1. Open a web-browser and navigate to the Connectivity Management URL:
    https://stream.iot-x.com
  2. Click on the Forgotten Your Password? button.
  3. Enter the username and email address associated with the account.
  4. Click on the Reset button.
  5. Check your email inbox and click on the link in the email you received to reset your password.



Navigating the Platform

The following screenshot displays the Home Page and highlights the key features that can be used to navigate the platform.

NumberDescription
1.

Click on this icon to view the Inventory section.

Using this section, you can:

  • View the stock inventory.
  • Order more stock.
  • View the order history.
  • Perform activations.
2.

Click on this icon to view the Activate section.

Using this section, you can:

  • Perform activations.
3.

Click on this icon to view the Services section.

Using this section, you can:

  • View the status of the network services associated with the account.
  • View a log of every SMS message received by your subscribers via an API call.
  • Manage the SMS URL endpoint, to which SMS messages from your subscribers are delivered.
  • View a log of the SMS messages that have been transmitted by your subscribers via Connectivity Management's infrastructure.
  • Set up MQTT users.
  • Manage data routing feeds.
  • Manage API keys.
  • Perform bulk actions.
  • Manage users.
  • Manage monitoring alerts.
4.

Click on this icon to view the Devices section.

Using this section, you can:

  • View the status of your subscribers.
  • Raise requests to reconnect terminated subscribers.
  • View active subscribers on a map.
  • Manage groups.
5.

Click on this icon to view the Billing section.

Using this section, you can:

  • View stats and graphs relating to the billing for the account.
  • View information relating to the tariffs on the account.
  • Download current and historical invoice files.
6.

Click on this icon to view the Statistics section.

Using this section, you can:

  • View statistical and graphical information relating to your subscribers and data usage.
  • Generate custom subscriber reports.
  • View subscriber locations on a map.
7.

Click on this icon to view the Support section.

Using this section, you can:

  • Raise support tickets.
  • Identify any known issues with your current service.
  • View logging information.
  • Raise a request to change your company's contact details.
8.

Click on this icon to access the Documentation website.

Using the documentation website, you can:

  • View user guides.
  • View release notes.
  • View FAQs.
9.

The Search Bar appears on every page.

Use it to search for anything, from specific subscribers to logging information.

To search, enter the search term and press the return key.

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