How Long Do Device Activations Take?

The length of time an activation takes to complete depends on the network operator that is conducting the activation.

In certain cases activation requests can take between forty-eight and seventy-two hours to be processed by the network operator.

For this reason, Connectivity Management recommend that activations are conducted ahead of time.

This section provides guidance on how far in advance to conduct activations for each operator.

Note

The information contained in this section is intended for guidance purpose only.

Since the activation process is conducted by the network operator, the activation times stated below may be affected by events beyond our control.



EE Activation Guidance

Activation Time

  • Up to 48 UK business hours. 

Notes

  • N/A



O2 Ireland Activation Guidance

Activation Time:

  • Up to 48 UK business hours.

Notes

  • Subscribers using this operator may not be visible in the Connectivity Management platform during their activation period.



O2 UK Activation Guidance 

Activation Time

  • Up to 48 UK business hours. 

Notes

  • Subscribers using this operator may not be visible in the Connectivity Management platform during their activation period.
  • Connectivity Management O2 SIMs are not enabled for international roaming upon activation. Should you require SIMs to be enabled for international roaming, please enable this service via Connectivity Management at least 24 hours before the SIMs leave the UK.



Pelion Global Roaming Activation Guidance

Activation Time

  • Up to 48 UK business hours.

Notes

  • N/A



Tele2 Activation Guidance

Activation Time

  • Up to 48 UK business hours.

Notes

  • Subscribers using this operator may not be visible in the Connectivity Management platform during their activation period.



Three Activation Guidance

Activation Time

  • Up to 48 UK business hours.

Notes

  • Connectivity Management Three SIMs are not enabled for international roaming upon activation. Should you require SIMs to be enabled for international roaming, please enable this service via Connectivity Management at least 24 hours before the SIMs leave the UK.



Vodafone Global Activation Guidance

Activation Time

  • Up to 48 UK business hours.

Notes

  • Subscribers using this operator may not be visible in the Connectivity Management platform during their activation period.



Vodafone HDU Activation Guidance

Activation Time

  • Up to 48 UK business hours.

Notes

  • Subscribers using this operator may not be visible in the Connectivity Management platform during their activation period



Vodafone LPWA/NB Activation Guidance

Activation Time

  • Up to 48 UK business hours.

Notes

  • Subscribers using this operator may not be visible in the Connectivity Management platform during their activation period.



Vodafone UK Activation Guidance

Activation Time

The activations on this operator vary depending on the amount of subscribers you are activating.

  • Between 1 and 26 activations, up to 48 UK business hours
  • Between 27 and 199 activations, up to 72 UK business hours
  • 200 or more activations, up to 10 UK business days

Notes

  • Connectivity Management Vodafone UK SIMs are not enabled for international roaming upon activation. Should you require SIMs to be enabled for international roaming, please enable this service via Connectivity Management in line with the activation timescales above.
  • Subscribers using this operator may not be visible in the Connectivity Management platform during their activation period.
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